[Last Updated: 11-Feb-2025]

Welcome to Labkafe! We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how Labkafe (operated by Orientallabs Retail Services Private Limited) collects, uses, discloses, and safeguards your information when you visit our website Labkafe.com or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website or services.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website. This includes:

  • Personal Information: Name, date of birth, gender, address, phone number, email address, payment details, and other data you provide
  • Non-Personal Information: Browser type, device information, IP address, cookies, and log data to analyze website performance
  • Transaction Details: Order history, payment methods, and related details
  • Cookies & Tracking Data: We use cookies and tracking technologies to enhance user experience

2. How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders
  • Provide personalized recommendations and services
  • Improve website functionality and security
  • Send promotional offers (you may opt out at any time)
  • Analyze trends and customer behavior for better service
  • Prevent fraud and unauthorized access

3. Sharing and Disclosure of Information

We do not sell, rent, or share your personal data except in the following situations:

  • Legal Obligations: If required by law or government authorities
  • Third-Party Service Providers: We may share your data with trusted partners for payment processing, shipping, and marketing
  • Business Transfers: If Labkafe is acquired or merged, your information may be transferred

4. Cookies and Tracking Technologies

We use cookies to:

  • Enhance website performance and user experience
  • Track user activity for analytics and marketing
  • Store preferences and login details

You can modify your browser settings to disable cookies, but some features may not work correctly.

5. Data Security Measures

We implement strong security measures to protect your information, including:

  • Secure encryption for transactions
  • Restricted access to personal data
  • Regular security audits and updates

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies and encourage users to review them.

7. Your Rights and Choices

You have the right to:

  • Access, update, or delete your data
  • Opt-out of marketing emails
  • Request data portability
  • Withdraw consent for data processing

To exercise these rights, contact us at [email protected]

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a revised date. Continued use of our website after updates implies acceptance of the new policy.
For any privacy-related concerns, please contact: [email protected]